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Customer Satisfaction Survey  
The Hopkinsville office of the Kentucky Office of Employment and Training is committed to continuous improvement of services, to customer satisfaction, 
and to being a valuable resource within the community. We would appreciate
if you would take the time to complete our Customer Satisfaction Survey.
We value your comments!


CUSTOMER SATISFACTION
SURVEY

Tell us what you think!

Please take a few moments to tell us about our services. Thank You!

In what office did you transact business?  

 

With which program did you transact business?
Job Service Unemployment
     Insurance 		 Kentucky
     Works		 Veteran
     Program
Job Bank Employer
     Services		 Enterprise
     Zone Program		 Resource
      Area

 

Are you a:   

Job Seeker Employer Unemployment
     Recipient		 Other 

About our Service

How did you seek our services Internet In
    Person		 Telephone Mail

Tell Us About our Services

    Yes No
Promptness

Did we serve you in a timely manner?
Courtesy

Were we courteous and professional?
Efficiency

Did we provide a service to assist you toward  accomplishing your goal?
Knowledge

Was the staff person knowledgeable about the services you requested?
Friendliness

Was staff friendly and helpful working with you?
Valued Customer

Were you treated as a valued customer?
Web Site

Did you find the information on our website useful?
Overall Exceeded 
    Expectations		 Met
 Expectations		 Failed to meet
     Expectations

Comments:  Your comments are very valuable to us!  In our efforts to continuously improve our services to you it is important that we receive  input from those we are here to serve.  We appreciate ideas and suggestions that will allow us to continue to improve and respond to you, our customers. Thank you!

Would you like a Customer Service Representative to contact you? Yes No
Name

Address

City

State

Zip Code

 Phone:

Email

   

  
 
 

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Department for Employment Services
110 Riverfront Drive
Hopkinsville, KY 42241-1128
Phone: (270) 889-6509
Fax: (270) 889-6599
E-mail

An Official Commonwealth of Kentucky Web Site
An Equal Opportunity Employer M/F/D